🔁 Product Returns
Returning a Product? We Make It Easy.
At EMOIRI LLC, your satisfaction matters. If you need to return an item, we’re here to ensure the process is quick, fair, and transparent.
📦 Return Eligibility Checklist
Before initiating a return, make sure your item meets the following criteria:
✅ Unused and unopened
✅ In original packaging
✅ Return requested within 7 days of delivery
✅ Not a final sale or perishable item
❗ Opened personal care products cannot be returned due to hygiene and safety reasons.
❌ Non-Returnable Items
- Opened, used, or damaged items not due to our error
- Items marked “Final Sale”
- Gift cards and promotional giveaways
- Custom or personalized items
🔄 How to Return a Product
- Contact Us
Email info@emoiri.com with your Order ID and reason for return. Include photos if the item is damaged. - Get Approval
Once approved, we’ll provide return instructions and our return address. - Ship the Product
Pack the product securely. We recommend using a trackable shipping method. - Refund Issued
Once received and inspected, your refund will be processed within 5–7 business days.
💵 Refund Details
- Refunds are issued to the original payment method
- Return shipping costs are non-refundable unless the item was defective or incorrect
- You’ll receive a confirmation email once your refund is processed
🔁 Exchanges
Need a replacement instead? We’ll gladly offer an exchange for:
- Damaged or defective items
- Incorrect items sent
Email us within 3 days of delivery for fast resolution.
📬 Return Contact Info
📧 Email: info@emoiri.com
📞 Phone: +1 214 639 8350