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🆘 Help Center
Need Assistance? We’re Here for You.
Welcome to the EMOIRI LLC Help Center — your go-to resource for getting answers, solving issues, and finding peace of mind. Whether you’re a first-time shopper or a loyal customer, our support team is ready to assist.
📞 Contact Support
Have a question or concern? We’re just a message away!
- 📧 Email: info@emoiri.com
- 📞 Phone: +1 214 639 8350
- 💬 Response Time: Typically within 24 hours
🕒 Support Hours
| Day | Hours (CST) |
|---|---|
| Monday–Friday | 9:00 AM – 6:00 PM |
| Saturday | Email Support Only |
| Sunday | Email Support Only |
Note: We do our best to respond outside these hours, too!
🔍 Top Help Topics
🧾 Order & Tracking
- Track your order here
- What to do if your order is late or missing
- Updating your shipping address
🔄 Returns & Refunds
- Return policy overview
- How to request a return or refund
- How long refunds take
🛡️ Account & Payments
- How we keep your payment secure
- Troubleshooting failed payments
- Using discount codes
🧴 Product Information
- Ingredients, safety, and certifications
- Cruelty-free and eco-conscious sourcing
- Shelf life and storage tips
🧠 Still Need Help?
If you couldn’t find your answer, don’t worry — our team is ready to help.
Email us directly at info@emoiri.com, and we’ll get back to you quickly.